Refunds of student account credits are processed automatically -- students do not need to contact the Office of Enrollment Services to request that a refund be processed.
Refunds for students with federal student aid (FSA) credit balances are processed within 14 days of the date the credit balance was created, per federal regulation. A FSA credit balance is defined as a credit balance where the total federal funds on an account are greater than the total tuition and eligible fees. Federal (Title IV) funds include Stafford loans, Perkins loans, Parent PLUS loans, and federal grants.
Refunds for students with non-FSA credit balances are not required to be processed within 14 days but are processed automatically on an ongoing basis throughout the semester.
When a refund is processed notification will be sent to the student’s CUA email address. Students should keep in mind that changes to their account that occur after a refund is processed (schedule additions, housing/meal plan changes, financial aid adjustments, etc.) may result in a balance due to the university.
Some charges, such as the Student Medical Plan, late payment fees, and interest charges, cannot be paid with federal (Title IV) funds without prior authorization. (See http://enrollmentservices.cua.edu/Student-Financial-Information/TitleIV.cfm for information on how to grant authorization.) Additionally, any credit balance from the current term created by Title IV funds cannot be applied to an outstanding balance from a prior term. Students or parents who receive a refund triggered by the disbursement of Title IV funds may, therefore, still owe a balance to the university. Upon receipt of a refund, students and Authorized Payers should verify whether any balance remains on the account and, if so, promptly submit payment to avoid account holds and/or late payment fees.
Refunds are issued to parent PLUS loan borrowers when the PLUS loan disbursement results in an FSA overpayment of the student account (as described in the above section). If a balance is owed on the account at the time of the PLUS loan disbursement, no refund will be issued to the PLUS loan borrower. If the account enters into a credit balance at a later date due to additional payments or credits, the resulting refund will be issued to the student rather than to the PLUS loan borrower.
If you are enrolled in direct deposit through CardinalPay your refund will be deposited into your bank account. Refunds transmitted via direct deposit are generally available 1-2 business days after the date you are notified of the refund.
Refund checks will be produced for students not enrolled in direct deposit through CardinalPay; checks are generally available 3-5 business days after the date you are notified of the refund. Refund checks are held for student pick-up in the Office of Enrollment Services (McMahon Hall 10) for 10 business days before being mailed to the home address on record. Students must present photo identification to pick up your refund check.
Refunds of Parent PLUS loans are not held for pick-up and are automatically mailed to the borrower’s home address.
If your account incurs any additional charges before you pick up your refund check you will be required to pay those charges at the time of pick up. If you are unable to pay the balance due on your account your refund check may be cancelled and reissued less the balance due.
Students who are unable to pick up a refund check and would prefer to have it mailed immediately should send a request to firstname.lastname@example.org from their CUA email address and include their student ID and the mailing address.
Want your refund faster? Enroll in direct deposit by selecting the CardinalPAY hyperlink in the Finances section of the Cardinal Station Student Center. Once in CardinalPAY, select Direct Deposit from the left-hand menu and enter your account information. Parent PLUS borrowers with Authorized Payer access to CardinalPAY can enroll in direct deposit for Parent PLUS refunds after obtaining a Parent ID from email@example.com.
If you have any questions regarding your refund please contact the Office of Enrollment Services at firstname.lastname@example.org or 202-319-5300.
Refunds of student account charges are issued in accordance with the university policy outlined at http://policies.cua.edu/enrollment/refund/RefundStudentCharges.cfm.
The Tuition Refund Plan (TRP) is a private insurance program of A.W.G. Dewar, Inc. that supplements the refund policy of The Catholic University of America. Those enrolled in the plan are assured a refund even though the University's own refund policy may have expired at the time of withdrawal.
A full 100 percent TRP refund applies only to medical withdrawals. Sixty percent of the costs are insured for withdrawals for mental health reasons.
Protect your investment! Costs covered by the Tuition Refund Plan include tuition, room, board and mandatory fees for the spring and fall terms. (Medical insurance premiums and laboratory fees for courses are not included.) Participation in the Tuition Refund Plan is optional and the University's refund policy is applicable whether or not you enroll in the plan. However, if you do not participate in the Tuition Refund Plan, any refund is limited to the amounts allowed by the University's policy.
Should you decide to participate in the Tuition Refund Plan, you must apply and make payment to Dewar before the first day of classes. Applications will not be accepted after the first day of classes. Information is available at http://www.collegerefund.com.